Benefits of the New Commerce Experience

Transition to the New Commerce Experience and ensure your future growth:

Better customer engagement with discounted pricing on annual subscriptions and more agile payment options.

Flexibility in term and seat-counts for customers who don’t want to commit on annual or multi-year level.

Operational efficiency with automated pricelist processing.

Greater customer commitment with enforced cancellation policy and better upgrade options.

Extra convenience for managing your services.

Optimized costs and more savings with new monthly-term offers of 20% price premium.

New pricing and add-on options to promote product adoption.

Crystal clear billing experience in alignment with Azure.

Features of the NCE seat-based offerings

Credit Risk Handling

Limit the business risks by offering multiple billing scenarios. Add an optional surcharge when needed. Control your network’s spending with credit limit allowance. Quickly identify non-payment issues and automate subscription suspension.

Automated updates for product catalog & pricing

No more daily hustle! Automatically update your product catalog and pricing monthly with all products of Microsoft 365, Office 365, PowerPoint, and Windows 365, for all the countries you sell to. Define your commercial policies and publish your offerings on your Marketplace.

Dynamic pricing during purchase

Forget the effort of configuring buying prices and recreating pricing models. Benefit from dynamic pricing for multiple market countries, in multiple currencies and multiple customer qualifications! Automate the process along with your added margins.

Billing frequency automation

Concerned about customer commitment? Let your customers select their preferred payment plan. They can pay upfront or in monthly installments. And the best part? You can control which customers will be offered the monthly installments option.

Subscriptions health check

Easily detect any discrepancies in the subscription status and the number of licenses, compare with Microsoft Partner Center records and improve your performance. This feature runs automatically four times a day and notifies you about your subscriptions’ health status.

Subscription Upgrades

Automate the subscription management process and quickly upgrade the NCE subscriptions to higher SKUs, fully or partially, using the interworks.cloud platform. You, as a CSP, can upgrade any NCE paid subscriptions or provide the autonomy to your resellers/customers to do it through your Marketplace.

Import Microsoft Customers & Subscriptions Tool

Automatically import new customers and subscriptions created in your Microsoft Partner Center to the interworks.cloud platform and easily align data kept on both platforms. This feature is ideal for either new or existing CSPs as it helps you save valuable time.

Automated Promotional Pricing

Enjoy the benefits of our integration with Microsoft! The interworks.cloud platform discovers the promotion available (depending on the customer eligibility and order options) for any purchase is placed through the platform, and automatically apply the promotional discount. The details of the promotion applied to each subscription are available to your Marketplace for resellers or customers to review.

Globalize with Microsoft 365 Multi-Geo

Tap into untapped markets and stay compliant with Microsoft 365 Multi-Geo. Effortlessly expand your Microsoft 365 presence to multiple regions or countries, meeting data residency needs. Simplify management and elevate your business with a centralized hub for global operations.

Cancellation & Suspension Management

You as a CSP and your resellers or customers can view the cancellation window for every active subscription and cancel a subscription or a specific number of seats within 7 days. Suspension and re-activation are also supported by the interworks.cloud platform to reduce the risk of financial exposure for the CSP.

Prerequisite Control for Addon Offerings

The interworks.cloud platform runs a prerequisite control every time an addon is purchased to check whether the customer is eligible to buy this addon.

Microsoft NCE | Software Subscriptions

No more manual processes! Software subscriptions can be automatically renewed

You and your customers can now order Software Subscriptions in the form of subscription-based products. The auto-renewal option can be edited either by you or by your customers through your Marketplace. Wanna know more benefits?

  • Software subscription products are created automatically
  • Pricelists are automatically updated
  • A converter tool helps you support local currencies not supported by Microsoft
  • Your customers can automatically purchase at the correct price and currency


Automate and scale your Azure business

Bill and provision the new Azure Plan automatically. Interested also in Azure RIs? Our integration enables the instant delivery of Reserved Instances to the end customers, by utilizing automated billing and provisioning services. It also simplifies the 24/7 purchase process through an innovative purchase wizard.

Cost management

Help your customers monitor, allocate, and optimize their costs. The Cost management tool provides your customers with visual as well as historical resource information of the Azure plan and the underlying Azure subscriptions.

Pricing calculator

Synced with Microsoft, the Embedded Pricing Calculator includes all the available Azure modules and resources, enabling CSPs and their customers to calculate the cost of the provisioned services prior to purchasing, based on their dedicated Azure pricelists.

Credit Controls

Eliminate the risk of customers consuming Azure resources they cannot afford by setting up a credit limit, consistent with the financial capabilities of each customer. The interworks.cloud Credit Control engine allows CSPs to limit non payment issues.

Detailed usage charges

Minimize frustration while increasing customer’s awareness over purchased services. The interworks.cloud billing engine issues an itemized, consolidated invoice of all Azure services and resources at the end of the billing cycle.

Budget alerts

Help your customers eliminate their financial risks by setting up a threshold for the consumption of their Azure Plan subscriptions. Your customers can this way achieve better budget control by getting notfications that warn them when they reach close to their budget.

Microsoft Perpetual Licenses

Save valuable time with the power of automation
As a CSP service provider, you can automatically update your product catalog with Perpetual Licenses of Government, Education, and Non-Profit for all currencies and countries you sell to, even the ones that aren’t supported by Microsoft, by leveraging our conversion tool for unsupported currencies. Grow faster globally!


Subscription Billing made easy

Eliminate billing complexities and manual work with reliable Microsoft CSP software

Billing flexibility

Easily create, bill and provision cloud products and services, based on the specific charge type of each service. Enjoy pricing flexibility via multiple pricing options.

Subscription management

Easily define custom billing periods and pro-ration. Apply multiple pricing rules and volume discounts. Simplify recurring billing and effectively manage subscriptions.

Product bundles

Address your customers' unique needs by offering product bundles and grow your revenues! Combine multiple XaaS products in one single Product SKU, build special discount policies, and more!

Multi country & multi currency

Expand your reach! Maintain and support multi-country deployments. Sell in multiple currencies and apply country specific taxation rules.

Microsoft NCE | GDAP

Get GDAP-ready with interworks.cloud

GDAP is a security feature that provides you with granular and time-bound access to your customers’ workloads in production and sandbox environments. Select the GDAP roles you want to automatically request when creating a new MS tenant or when synchronizing a new customer to an existing MS tenant. Send the requests automatically, avoid any manual hassle, and save valuable time.

Educate yourself with the latest resources

Learn how others resolve their challenges and how interworks.cloud can help you to achieve your goals.

Digital Event

Microsoft NCE: Exploring the business impact on the world’s biggest cloud distributors worldwide

5:30 pm
interworks.cloud, the leading ecosystem enabler, was recently included at the “Canalys Channels Ecosystem Landscape 2022” and as one of the 223 companies worldwide that lead the cloud transformation, organizes this thought...

What’s next for Microsoft’s New Commerce Experience (NCE)?

It’s been almost three years since the New Commerce Experience (NCE) was announced in November 2019, creating a lot of discussion around the changes it will bring for partners and customers.

What is Microsoft’s New Commerce Experience (NCE)

Microsoft’s Cloud Solution Provider (CSP) program is continuously evolving, putting partners at the center of the SMB customer digital transformation to ensure customers and partners have an optimal experience. Starting January 2022, Microsoft will bring this purchase motion to seat-based offers like Microsoft 365, Dynamics 365, Power Platform and Windows 365. These offer types are being added to Microsoft’s new commerce platform, with new functionalities, capabilities, and policies that differ from the legacy CSP provisioning platform.

The New Commerce Experience provides partners in the CSP program with new sales capabilities and new tools to manage subscriptions more easily and promotes long-term customer commitment with multiple term options. Once it’s fully launched, it will enable faster, simpler transactions.


Beyond the Microsoft CSP Program

Scale your business and enrich your portfolio. Find the vendors and solutions you need to grow and offer even more to your customers.


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