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CONNECTORS | INTEGRATIONS & APIs

Connectors

Integrate your infrastructure with your cloud operations and offer your customers a seamless experience thanks to our APIs and new Integration Framework.
INTEGRATION GUIDE

Integration framework

Built with usability and flexibility in mind, the interworks.cloud integration framework enables smooth and continuous data synchronization with third-party systems. It reduces development effort so that anyone can use it for integration with any ERP, Finance, CRM or ticketing system that supports RESTful and Open APIs. Regardless of the system you use, our integration framework allows you to build your own connector effortlessly in just a few steps. And with the Queue Mechanism, you can run the sync process as many times as you wish to create an unseamed flow of data between systems and entities!

Platform connectors

Seamlessly connect the interworks.cloud platform to CRM, ERP, business management tools or payment gateways with minimum or no effort. Bring your operations costs down, boost your productivity and give your customers a fluid experience with some of our platform’s connectors:

Zendesk is a support software offering a user-friendly Help Desk and customizable Help Center to ensure adaptable services based on the unique business needs.
Dynamics NAV is an easily adaptable Enterprise Resource Planning (ERP) solution which helps small and medium-sized businesses to automate and connect their sales, purchasing, operations, accounting, and stock management.
The ConnectWise software helps technology solutions providers (TSPs) manage, monitor, and automate their as-a-service businesses.
QuickBooks is a popular small business accounting software companies use to manage income and expenses and keep track of the financial health of their business.
Salesforce is an integrated CRM platform that gives all the departments of a company — including marketing, sales, commerce, and service — a single, shared view of every customer.
NetSuite is a leading cloud-based ERP software that helps companies run their business operations in one location – creating one source of truth for business data. Use dashboards with real-time information to make informed decisions.
Dynamics 365 is a system from Microsoft that gives SaaS businesses an overview of their accounting & billing, operations, sales, customer service, etc.
Avalara is a tax automation solution for businesses with real-time tax calculation and automatic returns filling.

Expand your
Vendor Catalog

Offer your customers a portfolio of products from top-class software vendors, including Microsoft, Google Workspace, Acronis, Dropbox, odix, and many more. The seamless integration of our platform with world-class technology providers offers you an end-to-end cloud experience. This way, you can focus on delivering services of great value to your customers that meet precisely their requirements.

EXPLORE

Payment Gateways

Make the most out of our Payment Gateway Integration Framework and connect the interworks.cloud platform with practically any payment gateway with very little effort!
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Cybersource
Devtech is interworks.cloud’s trusted and preferred integration partner

Third Party Integration Partner

Devtech is interworks.cloud’s trusted and preferred integration partner. Devtech helps companies by accelerating their product and technology roadmaps and facilitates platform integrations that open new markets and revenue channels.

Platform Extensions

Choose the extensions you need and benefit from our 360° view to further boost your cloud business.

Opportunity Management

A well managed and traceable sales cycle is critical to any business. With our Opportunity Management extension, you can have visibility on all opportunities created at each stage of the sales cycle and easily focus on your next steps. Convert leads to Opportunities and track them anytime via your Accounts Tab.

Offers
Management

Provide your sales executives with an easy to use Offers Management extension. Enable them to create quotes in a snap and provide special pricing to their customers. Easily manage products, prices and convert Offers to Orders in one click.

Contract
Management

Manage your customers effectively by handling contracts and other special sales agreements. Link your contracts with new and existing subscriptions and attach important documents to each contract. Set sales goals and automatically renew or assign team members to a contract.

Promotions Management

Our software automates promotional processes for marketing and sales and can help you reach new and existing customers. Become more effective on selling cloud services by offering your customers valuable signup incentives, one off promotions, recurring, etc.

Campaign
Management

Manage and monitor your campaigns easily, all in one place. You have the flexibility to link an offer or an opportunity and measure the results that a campaign has driven. Take the right decisions on where to spend your marketing dollars based on ROI and generate more leads!

Lead
Management

Link your website to automatically generate leads into the interworks.cloud platform. Segment the leads based on industry, channel, lead source, geography or any other attribute you wish and make appealing offers. Easily create a new lead and track its progress to ensure follow-up and offer support when needed to increase close rates.

Ticketing
& Supporting

Effectively handle customer support tickets via one single portal. Track, prioritize, and automate ticket resolution processes to drive efficiency to your organization. Use custom notifications and alerts, be responsive and make it easy for your users to track their IT needs.

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