Key Features
The interworks.cloud marketplace will help you maintain a crystal-clear billing relationship with your customers while providing them with all the necessary tools to run their complete workflow seamlessly 24/7.
APPS & SERVICES
Enjoy peace of mind Microsoft Cloud services automatic updates and pre-populated services from the interworks.cloud platform. Easily create your own catalog of custom cloud services and dramatically increase your revenue by selling 24/7.
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ORDERING & PROVISIONING
Offer your customers a seamless purchasing experience. Let them browse through your cloud catalog, select the service plan they want and order it at a click of a button. Take advantage of cross-selling/up-selling opportunities and tie your offerings with complimentary products, adding extra revenue to your cloud business.
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BILLING & PAYMENTS
Maintain a crystal-clear billing relationship with your customers. Avoid billing complexity with the automated invoicing of pay-per-use services. Your cloud marketplace, powered by the interworks.cloud platform, provides your customers with multiple payment gateways and a transparent view of their key billing information, including issued invoices, available credit and account balance.
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SUBSCRIPTION MANAGEMENT
Give your customers the ability to self-manage their subscriptions. Let them upgrade, downgrade, or cancel subscriptions and purchase add-ons based on their ongoing needs. Control your customers' spend with usage estimations and real-time consumption overview and analysis of pay-per-use services like Azure.
SERVICES MANAGEMENT
Via My Workspace, a self-service portal of your cloud marketplace, your customers can quickly and easily monitor, utilize and manage their purchased cloud services. Empower your clients with self-service and increase your business productivity. Reduce support calls by enabling your customers to manage their cloud resources and subscriptions.
INTEGRATED TICKETING
An end-to-end and easy-to-use ticketing system is integrated in your cloud marketplace. Your customers can submit a support ticket and keep track of its current status, saving significant time and effort for your support team while making it easy for you to provide exceptional services to your partners.